FAQ

How do I check-in to my flight?

Present your ticket to any Flamingo Air counter located in The Sir Lynden Pindling International Airport, Bimini Airport, Mangrove Cay Airport or The Grand Bahama Domestic Terminal. ALL PASSENGERS ARE TO PRESENT VALID ID ALONG THEIR PRINTED FLAMINGO AIR E-TICKET. NOT HAVING THEM WILL DELAY YOUR FLIGHT.

What are your regular schedule flights?

Please click here for our flight schedule

How long does the average flight take?

Usually 45 mins to 1hr, some flights vary depending on a number of factors.

How difficult is it to change reservations?

Not difficult at all! Just a small penalty of $20.00

Are there discount available and how do I get them?

Well, it depends on the flight you could be eligible for our senior citizens discount.

When booking online, how long does a confirmation take?

Our agents will get back to you within 1 day.

Do you offer charter flights?

Yes, call our agents at (242)-351-4963 to get started.

How early should a passenger be in place before flights?

1 1/2 hour (ONE HOUR &A HALF)

Do you have a time when you close flights before departure?

Flights are closed 45 minutes before departure.

What is your policy regarding luggage? – (Most Asked Question)

Customer are allowed 2 bag totaling 44lbs or 1 bag totaling 44lbs. Each additional bag IS $30.00

Baggage more than 44lbs is $1.00 per pound. 24 x 16 is the standard bag size  for our aircraft. For the oversized baggage, the price is $26.88 one way and $37.62 round trip.

We accept cooler bags only.

We DO NOT accept coolers.

Do you have a return policy?

NO, ALL SALES ARE FINAL…..  NO REFUNDS ARE GIVEN. We apologize for any inconvenience caused. However your ticket is still valid for an entire year.

Do i need to take a taxi to see the swing pigs, sharks, or Iguanas?

No.

Can i swim with the pigs and the sharks?

Yes.